Press Releases

Email Management -1 Day

Duration:                      1 day  

Location:                      On-Site Program or Public

Amount of Participants:   Up to 16

Significantly reduce the amount of time you spend handling and reading email.

The so-called Knowledge Age is now upon us.   For most corporations and their employees the most visible sign of it is a relentless deluge of email.  The dissemination and sharing of corporate information via email and attachments has overtaken verbal exchanges in most organisations.  Employees in walking and talking distance now communicate via email.  The Corporate data network groans under the weight of the communication volume, and workers now nominate 'email overload' as a major source of job dissatisfaction, even burnout.   The costs associated with escalating email traffic, both direct and indirect, have reached crisis point.

Email has become the default corporate information management system. Corporations MUST train employees how to deal with it.  Standard email and word processing platforms contain hidden functionality that MUST now become an integral part of every employee's skill set.  When this functionality is adopted as a pivotal part of email and document messaging protocol, then employee performance will start to re-align in support of corporate goals and productivity outcomes.     

Email Management is designed to reduce the handling and reading of email on a daily basis. Create a cultural awareness to the structuring, sending, receiving and reading of email that will provide immediate solutions for the user and reduce everyday strain on the corporate system.

Topics Covered:

• Email Culture
• The 6 Golden Rules of Email Management
• Setting up the screen for maximum performance
• Processing Email script
• Advanced Email Platform Functionality
• Automating repetitive functions
• Organising email
• Minimising the number of responses – Law of Email Leverage
• RAF – Planning, structuring and producing quality documents
• Outline applications – structuring emails for the recipient
• Outline applications – structuring attachments for the reader
• Using Calendar/Scheduling

o       Tasks-planning, structuring

• Advanced Platform Functionality – calendar, tasks
• Contacts/rapid access